Affected Devices
Philips has identified a potential issue with the alarm functionality of specific ventilator models. The affected devices include:
- TBI 980 Series
- Evita 400 Series
- A3 and A4 Series
Issue Description
The issue relates to a software glitch that can cause the ventilators to fail to generate audible alarms for certain critical events. This could potentially lead to delayed response times or missed alarms, compromising patient safety.
Impact on Patients
The potential impact of this issue is significant. Delayed alarms can result in a delay in identifying and addressing life-threatening situations, such as:
- Hypoxia (low oxygen levels)
- Apnea (cessation of breathing)
- Cardiac arrhythmias
Philips Response
Philips has acknowledged the issue and is actively working on a software update to address the malfunction. The company has also issued the following recommendations for healthcare providers:
- Inspect all affected ventilators and ensure they are running the latest software version.
- Implement additional monitoring measures to compensate for the potential alarm failure.
- Contact Philips for further guidance and support.
Patient Safety
The safety of patients is Philips’ highest priority. The company is committed to providing reliable and effective medical equipment. They encourage healthcare providers and patients to take appropriate action in response to this issue.
If you have any concerns about the functionality of your Philips ventilator, please do not hesitate to contact Philips or your healthcare provider.
Contact Information
For more information or assistance, please contact Philips at:
Customer Service: 1-800-283-3776
Website: Philips Ventilator Alarm Malfunction Update
Kind regards F. Hillsom.